Computer Support Specialist


Why Study to be a Computer Support Specialist?

The ability to understand computer hardware and software has become integral to modern life. Among its most important functions are the efficient transmission of information and the storage and analysis of information. Those who work in this industry help individuals and organizations share and store information through computer networks and systems, the internet, and computer databases.

The program provides students with the skills required for computer end-user support in hardware, operating systems, and applications used in today’s businesses.


School of Science, Technology, Engineering and Math


Real World Ready

Listening to workforce needs

Graduates of Rockland Community College are provided with a clear path to meaningful careers that meet the needs of businesses and industry in the communities we serve. Our students are trained in specific skills that are needed by employers, and guided through a career path that leads directly to workforce opportunities. With affordable tuition, students who begin their college careers at RCC are ready to meet the demands of the real world.

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Student Success

At Rockland Community College, you are provided with a Student Success Team that will help you with your academic journey, career exploration, transfer planning, support service referrals, and more! Your Team includes your Dean, Program Director, Faculty Advisor, Student Success Advisor, Connection Center Counselor, Financial Aid Advisor, Peer Mentors, and if you’re involved in any of these special programs, your Athletics, Honors, TRiO, and Veterans Advisors. During your first semester, you will take an ‘Introduction to the School’ course that will outline the various College offices and departments that can help you on your path.

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Career Outlook

Computer support specialists provide help and advice to people and organizations using computer software or hardware (equipment). Technical support specialists provide support for information technology (IT) employees within their organization and help-desk technicians assist non-IT users who are having computer problems. The AAS degree in Computer Support Services provides students with a broad-based technology background in preparation for their career.

Job Roles

Computer Support Technician, Help-Desk Administrator, Network Technician

Industries

Information Technology, Education, Finance, Healthcare


Careers

Computer Network Support Specialist

$79,080 Annually
National Average $71,040 annually

Network and Computer Systems Administrator

$99,460 Annually
National Average $89,460 annually

Employment and wage data by occupation are based on the Occupational Employment Statistics (OES) survey, which collects information from approximately 51,000 businesses. labor.ny.gov


Get Started Today

Rockland Community College, State University of New York, offers a safe, supportive learning environment for thousands of students from diverse backgrounds. RCC has become the “first choice” for parents and students. Thanks to our affordable tuition, students can save $100,000 on a college education by starting at RCC and transferring to outstanding four-year colleges.