FAQs
To log in to Blackboard for the first time, you need to activate your Webmail account to receive your Username and Password. You will need at least 24 hours from the time you obtained your username and password before your will be able to log in.
It may take 24 – 48 hours from the time you registered for the course before the course will appear in your Course list in Blackboard.
Please see numbers 1 and 2 above.
When you change your course, your revised registration will have to be sent to Blackboard just like a new registration. You may have to wait at least 24 hours before the new course appears in your Course list.
Please contact eLearning Support Office at 845-574-4713 (Mondays-Fridays 9:00 am to 5:00 pm) or send an email to [email protected].
On weekends and holidays, call the Open SUNY HelpDesk at 1-844-673-6786 (OPENSUNY) or direct at 518-320-1300.
NOTE: Open SUNY cannot help you with access to your course if you have not obtained a username and password (refer to #1 above).
For questions about your course content, homework, deadlines, etc., you need to contact your instructor.
You can find out what textbook is required for your course through the Campus Bookstore website. Instructions on how to find the required/recommended textbook for a course can be found on the Campus Bookstore page.
If you still have a question but did not see it listed above, chances are you can find it on our how to page. There you fill find a full listing of extra FAQs and how to items.
Online Degrees at RCC
- AAS in Accounting
- AAS or AS in Business Administration
- AAS or AS in Marketing
- AS in Corporate and Homeland Security
- AS in Criminal Justice
- AAS, AS or Certificate in Entrepreneurship
- AAS in Green Building Maintenance and Management
- AS in International Business
- AS in Public Health
RCC’s dedicated faculty are experienced and fully trained in online teaching and help students utilize the latest learning technologies. We provide academic and technical support to ensure that students succeed with their online courses.
Types of Online Courses
Full Online Courses
Students registered in online courses can access them anytime and anywhere through the internet. Using the Blackboard Learning Course Management System (CMS), students log in to access their courses, interact with their instructors, take tests, write papers, complete assignments and participate in discussions. Online courses have the same quality as on-campus courses and are semester bound (completed within the semester). Online courses are identified with an “S” at the end of the section number (e.g., ART 118-001S).
Hybrid Courses
Hybrid is a combination of online and on-campus meetings. Courses meet in the classroom one day a week and then meet another day online. Hybrid courses are taught using the Blackboard Learning CMS. Hybrid courses are identified with an “M” at the beginning of the section number and an “S” at the end of the section number (e.g., CSP 100-M01S). Hybrid courses are semester bound.
Flex Courses
A select number of eLearning courses have a flexible enrollment policy. Students can register for these courses any time during the first 12 weeks of the semester and complete the course within 15 weeks of registration. Some courses use the Blackboard Learning CMS to access the course content. Flex courses are identified with a “D” at the end of the section number (e.g., MAT*101*011D).
Complete listing of online courses
See a full list of all online classes offered at Rockland Community College. Note that not all courses are available each semester. To see a listing of courses for a given semester please make sure to check Self-Service Banner.
